If you encounter any issues with the NHOS operation we can offer you better customer support if you save the log reports to your USB and send us your system dump file.  

You can save log reports to a USB drive by running the following command in the NHOS Terminator (red PC icon found locally on the NHOS rig in the top left corner):

sudo mkdir /nhos-config/system/log

sudo reboot

The first SUDO command will enable persistent logging and create logs on your USB flash drive, the second one will reboot the NHOS. A reboot is necessary before saving the logs to your PC. On Windows/MacOS you will see the logs saved in the system/log folder on the USB drive.

Alternatively (preferred) you can send the logs directly to our servers via NHOS by running this command:

sudo /nhos/sbin/system-dump.sh --push

In the case of pushing the logs to our servers, we need your rig ID or/and your mining address.

Note that persistent logging is recommended to only be used while troubleshooting, otherwise it can shorten the lifespan of the USB key. You can disable persistent logging by running this command:

sudo rm -rf /nhos-config/system/log