How to do a network trace for the miner?
We can offer you better customer support if we can pinpoint the exact source of your problem. To help us do this, we usually require a network trace. A trace is a log of your network traffic and trace tools that help us identify the source of issues when communicating with NiceHash servers.
Follow these steps to do a network trace:
1. Download Wireshark tool here.
2. Install Wireshark on your mining rig (only works on Windows).
3. Open Wireshark and do the following procedure (leave the trace running for at least 2 minutes):
4. Save the trace file.
5. Attach the trace file when submitting a customer support ticket or send the file to support@nicehash.com
GESCHRIEBEN VON
Marko Tarman
Marko ist Mining-Hardware-Spezialist und Content-Creator von NiceHash. Er begann 2012 mit dem Mining, bevor die ersten ASICs veröffentlicht wurden. Er ging beim GPU-Mining von BTC, über LTC zu VTC und sogar DOGE. Sein Mining-Motto: "Ich habe 99 Probleme, alle sind ein schlechter Riser".