Last updated September 2022

Many anti-virus (AV) programs can interfere with the proper operation of the NiceHash Miner. It is recommended to exclude the NiceHash Miner folder from your AV scanning.

First of all, you need to determine if you are using the installation or ZIP version of NHM.

The installation version is located in the following path:

C:\Users\YourWinUser\AppData\Local\Programs\NiceHashMiner, where YourWinUser is your Windows username.

The ZIP version is located wherever you have extracted it on your first setup. Use the root folder of NiceHash Miner. It should look something like this:...path to folder\nhm_windows_3.0.0.3

Follow these steps to add the NiceHash Miner folder to the NORTON exclusion list:

1. Open NORTON

2. Navigate to Settings > Antivirus > Scans and Risks

3. Scroll down to EXCLUSIONS

4. Under Exclusions / Low Risks, do one of the following:

- In the Items to Exclude from Scans row, click Configure.

- In the Items to Exclude from Auto-Protect, Script Control, SONAR and Download Intelligence Detection row, click Configure.

5. In the window that appears, click Add Folders. Select path to NiceHash Miner folder

- If you are using NIceHash Miner install version, use this path: C:\Users\YourWinUser\AppData\Local\Programs\NiceHashMiner. NOTE: YourWinUser should be different for you. This is your Windows username.

- If you are using the NiceHash Miner zip version, use the NiceHash Miner folder wherever it is located on your PC.

6. In the Add Item dialog box, click the browse icon.

7. In the dialog box that appears, select the item that you want to exclude from the scan. When you add folders, you can specify whether to include or exclude subfolders.

8. Click OK.

9. In the Add Item dialog box, click OK.

10. In the window that appears, click Apply and then click OK.