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IMPORTANT: Transition to a new NiceHash platform

LIVE updates

UPDATE - July 6 @ 11 AM CEST:

  • Mining on the new platform is disabled until further notice. Miners, please use the current platform and your old address, all your mining payouts are processed on the current platform!

UPDATE - July 6 @ 4 AM CEST:

  • Unfortunately, the miner migration attempt to the new platform was unsuccessful and we will return the miners back to the old platform until further notice. We'll notify you once we will be ready for another attempt.  
  • Buyers, placing orders on the current platform for the USA marketplace is enabled.

UPDATE - July 5 @ 2 PM CEST:

  • Mining is now operational on the new platform (US, HK, JP, BR, IN locations). Download & use NiceHash Miner 1.9.2.6
  • Mining on the current platform works normally (EU location). Download & use NiceHash Miner Legacy 1.9.1.6
  • Miners migration will take several hours. We are gradually moving the locations one by one. Please be patient, the situation will stabilize and you will start to see your earnings on the new platform!

UPDATE - July 4 @ 5 PM CEST:

  • The new platform is now online and you can start using it.
  • Log in to the current platform and navigate to your Dashboard. Click "Start using new platform" button.
  • You have to set up a new password and 2FA token.
  • Placing hash-power orders for USA marketplace on the current platform is now disabled.
  • Editing or cancelling orders on the current platform (for USA marketplace) is still active and active orders will keep working.
  • Buyers can now place orders on the new platform on the USA hash-power marketplace.
  • Mining on the new platform is not yet operational. We will enable it tomorrow around noon CEST. Miners will start working automatically on the new platform.

Dear NiceHash users!

We are happy to announce the next evolutionary step for NiceHash. We are introducing a redesigned and upgraded NiceHash platform that will serve as the central cryptocurrency hub for miners, buyers of hash-power and cryptocurrency traders. We are now ready to move out of public BETA and make a transition to a production phase.

We want to update you with the latest information regarding the transition to our new NiceHash platform. Please carefully read the following important information and instructions!

What do you need to know?

  1. On Thursday at 12:00 PM CEST, July 4, 2019, we will disable the registration option on our current platform and enable the registration option on our new platform. At this time the transition period will begin.
  2. If you already have registered and confirmed account at NiceHash, you will automatically receive an email with a link to the new platform where you will have to create a new password and new 2FA token (your current password and 2FA tokens won’t work).
  3. If you for any reason do not receive an email mentioned above, click “Start using new NiceHash platform” button on your Dashboard instead and follow the instructions on the screen.
  4. You will still have the option to login into the current platform during the transition period (this means you will be able to login to both platforms; current platform and the new platform).
  5. This point is valid only if you have funds in your wallet on the current platform!
    When you log in to the new platform for the first time during the transition period, you will NOT see your existing wallet funds (you will still be able to use your wallet normally on the current platform). Your wallet funds from the current platform will be transferred to your new wallet (into your personal organization) on the new platform at the end of the transition period. This procedure will work only if you register with the same email address on the new platform (email address on the current platform and on the new platform must be the same). If you will register with a different email from the one you are registered on the current platform you will be able to transfer the funds using a Bitcoin blockchain transaction (regular withdrawal to your new wallet address).
  6. During the transition period, Coinbase withdrawal on the new platform will be disabled. Coinbase withdrawals on the current platform will continue to work normally. 
  7. During the transition period, the first hash-power marketplace to be available on the new platform will be USA hash-power marketplace. All open orders on USA hash-power marketplace on the current platform will be automatically cancelled at 12:00 PM CEST, July 4, 2019, and remaining funds will be returned to your account.
    Buyers of hash-power please make sure you check your pools (and API) settings before placing orders on the new platform.
  8. EU hash-power marketplace will continue to operate through the old platform. Once everything will be in place, we will also migrate EU hash-power marketplace to the new platform. We will notify you in advance when this will happen.
  9. If you are using any API calls, please make sure you update your settings according to our new API documentation. Buyers, please note that USA hash-power marketplace on the new platform and EU hash-power marketplace on the current platform have a different API!
  10. Every miner should install the latest version of the NiceHash Miner. The latest version of NiceHash Miner is available here.
  11. Miners, please note that you can start mining on the new platform immediately once we start the transition! Your entire current unpaid mining balance will be transferred to your account on the new platform at the end of the transition period.
  12. If you are using NiceHash stratum servers (with NHM, ASIC machines, 3rd party miners, etc.) please update your BTC address once you have completed your registration on the new platform.

 

We hope for a smooth and uninterrupted transition and we thank you for your understanding! Announced dates and times can change without prior notice but we will regularly update this press release to update you on the state of the transition process during the transition period.

All matters related to NiceHash Repayment Program will be announced in advance. Repayment program will continue without any major changes.
If you participated and reported enough bugs in our closed BETA test you will receive an email with instructions on how to claim your BTC reward in the near future.

Please follow our social media channels for the latest information regarding the transition to the new NiceHash platform. We will regularly update you on the status of the transition and if you have any questions do not hesitate to contact us. Our reps are also available on our official subreddit and Discord.

Thank you for your support,

Your NiceHash team.

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